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| CompanionLoneworker
is a hosted service that provides remote and lone
workers with the comfort that help is never far
away should they require assistance. |
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It
is generally understood that working alone increases
the vulnerability of workers and that incidents
of violence or abuse have serious consequences
for employees and the business they work for.
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Most
at risk are community health workers and care
givers. However,
Companion Loneworker has an application in a
wide variety of industries with remote workforces.
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| The
service allows employees to record their expected
work details using any telephone on any network.
In the event that they are unable to complete
their activity, or an emergency arises, an alert
is raised. |
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The
employee has control over the type and frequency
of information that is recorded. |
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alerts escalation process can be customised for
either individual employees, or the procedures
of any organisation or user group, within both
public and private sectors. |
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| Watchman |
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The Watchman feature of CompanionLoneworker (CLW)
has been
developed to meet the unique requirements of the
security industry. |
Watchman
uses the same technology as CLW to capture the
actual start and finish times of each shift attended
by a security guard (see the “how to”
section on the reverse). Watchman users do not
need to key in their own shift duration.
This is entered by a manager or supervisor online
using the web-based management tool. |
This
allows supervisors to set up automated “Check
Calls” for each security
guard at intervals of their choosing. When Watchman
makes a “Check Call” the
service automatically dials the security guard’s
mobile phone. When the call is
answered the guard can either complete his shift
or extend it. This shows the
supervisor that the guard’s shift is continuing
without mishap and optionally
records his/her work for payroll and timesheet
purposes. If the guard does not
reply then the alerts escalation process begins
described on the reverse. |
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CompanionNET is a web-browser based system for
managing the organisational data, and for viewing
the captured data... more |
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| Following
an alert, the employee's phone can be located using
mobile phone network (GSM) technology (subject to
availability). |
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eziALERT™ is an integral part of the CompanionLoneworker™
Service. It enables organisations to customise
the escalation process for alert delivery should
a lone or remote worker get into difficulty, or
simply not arrive at a job/visit....
more |
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